We are proud to be a 5-star rated Contractor by the Service Magic Services Corporation. They send a
follow up rating questionnaire to the customers we serve for them. We maintained a constant 5-star
contractor rating with them. Listed below are some of the responses they have received on our work.
Customer - D. Anderson, Boise, ID., April 18, 2009 Customers rating for work 5-Stars
Project- Heat pump installation
“My husband got several estimates and felt Mech-Masters Inc, gave us the best deal for the money and we got our first
choice, a Lennox. Already used the air conditioning yesterday, and it worked great (very quiet, too). We’ve already
recommended this company to a couple people.”
Customer- David S., Meridian, ID. December 21, 2008 Customers rating for work 5-Stars
Project- Thermostat – Repair or Reprogram
“Response time from request online was only a minute or two (very good). Steve got here some hours later as he said
he would on Sunday. In snowy wintry weather, He fixed the thermostat without replacing any parts. He answered
several questions that I had regarding cold weather country, which I had as a newbie to snow country. His bill was more
for the travel than anything else.”
Customer- Christina A., Boise, Id., December 21, 2008 Customers rating for work 5-Stars
Project- Geothermal Heating and Cooling Service
“Responded quickly to my request-phone call same day, appointment the next. Steve knows geothermal pumps. Steve
took care of the immediate problems at a fair price and made recommendations for long term overall maintenance of
our system”
Customer- Jay D. Garden City, Id., July 15, 2008 Customers rating for work 5-Stars
Project- Heat Pump Installation
“These guys have a lot of experience and did a fine job. They discussed our options with us. And when we decided on
the specific heat pump they installed it right and quickly. When they ran into a complication that was not their fault, they
spent the extra effort and charged us only the amount on their estimate. Our heat pump cooled us down in the
summer, and now its fall and cold outside. It’s keeping us comfy and warm!”
Customer- Scott R. Boise, ID. August 15,2009
Project: Central A/C - Install
"Excellent work, Did a great job installing a new high efficiency Heat Pump, Furnace and Tank less water heater. Great
Price and Great service."
Customer- Not listed City: Nampa, ID
Project: A Central A/C - Service or Repair
"He was friendly, informative and helpful. Office assistant was quick in calling and he was quick in getting to the job. He
didn't waste any time in getting the job done either. I would recommend Mech Masters."
Customer- Mike C. City: Boise, ID. August 15, 2009
Project Central A/C - Service or Repair
"Fast, Friend, and Fair! "
Customer Sandra S. City: Boise, ID July 17,2009
Project: Heat Pump - Install or Replace
"In a word, awesome!"
Customer Randy T. City: Boise, ID. July 2, 2009
Project: Central A/C - Install
"Steve is very responsive to the customers needs, listens first and recommends second. He saved me $ compared to
other companies by just being fair from the start. Did a very good job and follows up making sure everything is the way
we want it. I recommend you call him."
Customer Not listed, City: Star, ID. July 22, 2009
Project: Central A/C - Service or Repair
"Very prompt, told me the problem in words I could understand!!!!"
Customer Kathy M. City: Middleton, ID. July 22,2009
Project: Central A/C - Service or Repair
"Very professional, friendly, efficient, on-time and dependable. Very reasonable and fairly priced. He got right in there,
didn't waste any time, and FIXED my air conditioner in less than an hour! He was absolutely great. "
Customer Kris S. City: Boise, ID. July 17, 2009
Project: Central A/C - Service or Repair
"very friendly and extremely knowledgeable, very professional, outstanding job. I would definitely hire Steve again
should I have any other issues with my HVAC. "